Licensed & Insured24/7 Emergency ServiceFree Estimates

Ottawa's Trusted Residential & Commercial Plumbing Experts

When a pipe bursts at two in the morning or your water heater quits on the coldest night of the year, you need a plumber you can trust to show up fast and get the job done right. That plumber is 613 Plumbing.

24/7
Emergency Response
<60 min
Arrival Time
100%
Satisfaction Guaranteed

Your Reliable Ottawa Plumber

Locally owned and operated, serving homeowners and businesses across Ottawa and the surrounding 613 area code region.

We are a locally owned and operated plumbing company proudly serving homeowners and businesses across Ottawa, Ontario, and the surrounding 613 area code region. From emergency repairs and drain cleaning to complete bathroom renovations and commercial plumbing installations, our team of licensed, certified, and fully insured plumbers delivers professional, transparent, and dependable service that Ottawa families and business owners have come to rely on.

At 613 Plumbing, we believe every customer deserves honest advice, upfront pricing, and work that meets the highest standards of the Ontario Building Code. Whether you own a century home in the Glebe, a modern townhouse in Barrhaven, or a commercial property in Kanata, we treat your property with the same care and respect we would give our own.

We are not a franchise and we are not a call centre. When you call 613 Plumbing, you speak directly with our local Ottawa team—people who know this city, understand its unique plumbing challenges, and are committed to earning your trust with every single service call.

Why Ottawa Homeowners and Businesses Choose 613 Plumbing

Choosing a plumber is a decision that can affect the safety, comfort, and value of your home or business.

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Licensed & Certified Professionals

Every plumber holds a valid Certificate of Qualification (C of Q) from Skilled Trades Ontario, and our senior technicians carry Red Seal endorsements recognized across all Canadian provinces and territories.

We follow every requirement of the Ontario Building Code and the National Plumbing Code of Canada. When you hire 613 Plumbing, you hire qualified professionals—never subcontractors, never apprentices working unsupervised.

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Fully Insured for Your Protection

We carry comprehensive general liability insurance and WSIB coverage, meaning you are fully protected in the unlikely event of an accident or property damage during our work.

We are happy to provide proof of insurance upon request, and we encourage every Ottawa homeowner to verify insurance before hiring any plumber.

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Upfront, Transparent Pricing

We provide clear, written estimates before any work begins. Our pricing is based on the scope of the job—not on how long it takes us to complete it.

There are no hidden fees, no travel charges within our service area, and no markups for evenings, weekends, or holidays on emergency calls. You will know exactly what the job will cost before we pick up a wrench.

24/7 Emergency Plumbing Response

Our emergency response team is available 24/7, 365 days a year. We aim to have a licensed plumber at your door within 60 minutes for true emergencies.

Whether you are dealing with a burst pipe at midnight, a sewage backup on a holiday weekend, or a gas leak on a Sunday morning, 613 Plumbing is just one phone call away.

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Deep Local Knowledge of Ottawa

Ottawa’s harsh winters regularly push temperatures below −30°C. Many older homes contain lead pipes, galvanized steel, or Poly-B piping well past its expected lifespan.

Newer suburban developments in Barrhaven, Riverside South, and Findlay Creek often have issues with builder-grade fixtures and improperly installed sump pumps. Our team understands these local conditions intimately because we live and work here every day.

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Satisfaction Guaranteed

We stand behind every job with a written warranty on parts and labour. If something is not right, we will come back and make it right at no additional cost.

Our goal is not just to fix your plumbing problem today—it is to earn your trust so you call us first for every plumbing need in the future.

Ready to Experience the 613 Plumbing Difference?

Fast, reliable, and transparent plumbing service for Ottawa homes and businesses.

Call 613-266-9812 Now

Complete Plumbing Services in Ottawa

Comprehensive residential and commercial plumbing services designed to address every need.

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Emergency Plumbing Repairs

Burst pipes, overflowing toilets, sudden leaks, water heater failures, sewage backups, and frozen pipes. Our emergency plumbers carry fully stocked service vehicles.

We resolve most issues in a single visit and help you locate and operate your main water shutoff valve to minimize damage before we arrive.

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Drain Cleaning & Clog Removal

We use professional-grade hydro jetting equipment and motorized drain snakes to clear even the toughest blockages.

We clear kitchen sinks, bathroom drains, laundry lines, and main sewer lines. We also offer preventative drain maintenance programs to keep your drains flowing freely year-round.

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Water Heater Installation, Repair & Replacement

We install, service, and repair all major brands including gas, electric, and hybrid heat pump water heaters—both tank and tankless systems.

Our technicians will help you choose the right size and type for your household’s hot water demands, and we ensure every installation meets Ontario Building Code requirements for venting, gas connections, and temperature safety.

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Pipe Repair, Replacement & Repiping

We specialize in replacing outdated Poly-B, galvanized, and lead pipes with modern, durable PEX (cross-linked polyethylene) piping that meets all current code standards.

Homes built between the 1970s and 1990s likely contain Poly-B piping, which has been removed from the Plumbing Code of Canada due to its tendency to become brittle and leak. Homes built before the 1960s may still have galvanized steel or lead water supply lines. We work efficiently to minimize disruption.

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Frozen Pipe Prevention & Thawing

Ottawa winters can cause water inside pipes to freeze solid with pressures exceeding 3,000 PSI, cracking or bursting even copper and PEX pipes.

We offer professional pipe insulation services, heat cable installation, and emergency frozen pipe thawing using safe, controlled methods. We never use open flames or torches, and we always inspect for cracks or damage after thawing.

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Faucet, Fixture & Toilet Repair

From dripping faucets and running toilets to complete fixture upgrades with WaterSense-certified low-flow options that reduce water consumption.

We work with all major brands and can recommend water-efficient options that significantly lower your utility bills without sacrificing performance.

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Sump Pump Installation & Maintenance

A reliable sump pump is your first line of defence against basement flooding during spring thaw and heavy rainstorms.

We install, repair, and maintain sump pumps and battery backup systems. We also perform annual sump pump inspections and testing as part of our preventative maintenance programs.

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Backflow Prevention & Testing

The City of Ottawa requires backflow prevention devices on certain properties to protect the municipal water supply from contamination.

613 Plumbing is licensed to install, test, and certify backflow prevention assemblies in compliance with Ottawa’s Backflow Prevention Program. We file all required documentation with the city on your behalf.

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Bathroom & Kitchen Renovations

Our renovation plumbers work closely with you and your contractor to relocate water supply lines, install new drain connections, and set up fixtures.

We handle everything from simple fixture swaps to complete gut renovations with new layouts, ensuring everything is properly vented and up to code.

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Water Filtration & Leak Detection

We install whole-house filtration, reverse osmosis units, water softeners, and UV disinfection. We also use acoustic sensors and thermal imaging for leak detection.

Hidden leaks behind walls, under floors, or in buried pipes can cause significant structural damage and mould growth before they are discovered. Our advanced equipment locates leaks quickly with minimal disruption. For well water, we help you choose the right treatment system for your specific water quality results.

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Commercial Plumbing Installation

Plumbing installations for new commercial construction and tenant fit-outs, including water supply, drainage, grease traps, backflow prevention, and fixtures.

We coordinate with general contractors, building inspectors, and municipal authorities to ensure your project stays on schedule and fully compliant.

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Commercial Plumbing Maintenance

Customized maintenance programs including scheduled inspections, drain cleaning, water heater servicing, backflow testing, and plumbing system assessments.

Our maintenance plans are designed to extend the life of your plumbing infrastructure, prevent costly emergency repairs and business interruptions, and keep your operations running smoothly.

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Commercial Emergency Plumbing

Our 24/7 commercial emergency response team handles burst pipes, sewage backups, water main breaks, and any urgent situation threatening your operation.

A plumbing emergency in a commercial setting can shut down your business, damage inventory, and create health and safety hazards. We respond rapidly, work efficiently, and communicate clearly throughout the process.

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Multi-Unit Residential Plumbing

Property managers and condo boards throughout Ottawa trust us for common area plumbing, unit repairs, riser replacements, and building-wide repiping.

Our team understands the unique challenges of working in occupied buildings and always prioritizes minimizing disruption to residents. We handle boiler room maintenance and building-wide repiping projects.

Neighbourhoods and Communities We Serve

Our service trucks are dispatched from strategic locations across the city, ensuring fast response times.

Central Ottawa

Centretown, ByWard Market, Sandy Hill, Lower Town, the Glebe, Old Ottawa South, Old Ottawa East, Hintonburg, Westboro, Mechanicsville, Lebreton Flats, Chinatown

Many homes in these established neighbourhoods are 50 to 150 years old and require specialized knowledge of older plumbing systems, including lead pipes, cast iron drains, and galvanized water lines.

West End

Kanata, Stittsville, Bells Corners, Nepean, Barrhaven, Bayshore, Crystal Beach, Carlingwood, Whitehaven, McKellar Park, Bridlewood

These communities include a mix of established suburban homes and newer developments, each with distinct plumbing needs.

East End

Orléans, Cumberland, Navan, Blackburn Hamlet, Beacon Hill, Cyrville, Gloucester, Vanier, Rockcliffe Park

The east end features a diverse housing stock ranging from heritage properties to brand-new subdivisions.

South End

Riverside South, Findlay Creek, Manotick, Greely, Osgoode, Metcalfe, Richmond, North Gower, Kemptville

Many properties in these areas rely on private wells and septic systems, and our team has extensive experience with rural plumbing installations and maintenance.

Surrounding Communities

Carp, Dunrobin, Constance Bay, Almonte, Carleton Place, Smiths Falls, Perth, Embrun, Russell, Rockland, Casselman, Vars

If you are within the 613 area code region, chances are we can be at your door quickly.

Common Plumbing Challenges Facing Ottawa Homeowners

Every city has its own plumbing personality, shaped by climate, building traditions, water quality, and infrastructure.

❄️ Frozen and Burst Pipes

Ottawa’s average January temperatures hover around −10°C, with cold snaps to −30°C. Pipes in unheated spaces are especially vulnerable to freezing.

When water freezes inside a pipe, it expands and generates thousands of pounds of pressure per square inch. This can split copper pipes, crack PVC joints, and rupture older pipes. Even a small crack can release hundreds of litres of water per hour. We recommend insulating all exposed pipes, keeping your thermostat at a minimum of 17°C, disconnecting outdoor hoses before winter, opening cabinet doors beneath sinks on exterior walls, and scheduling an autumn plumbing inspection.

🔧 Poly-B Pipe Replacement

Poly-B pipes were widely installed from the late 1970s through mid-1990s but deteriorate from the inside out when exposed to chlorine in municipal water.

Poly-B was removed from the Plumbing Code of Canada in 2005. Most insurers either refuse coverage or charge higher premiums for homes with Poly-B. Over 700,000 Canadian homes still have Poly-B. Look for grey, blue, black, or white flexible plastic pipes with codes CSA-B 137.8 or PB2110. We specialize in Poly-B replacement, upgrading to modern PEX piping that is more durable, flexible, and resistant to both freezing and chemical degradation. Replacing Poly-B not only protects your home but increases property value and may lower insurance premiums.

⚠️ Lead Pipe Replacement

Homes built in Ottawa before the 1950s may have lead water service lines. Health Canada states there is no safe level of lead exposure.

Children and pregnant women are especially vulnerable. The City of Ottawa has been replacing lead service lines on the municipal side, but homeowners are responsible for their private property portion. 613 Plumbing performs lead pipe inspections and complete replacements using approved copper or PEX piping to ensure your family’s drinking water is safe.

💧 Sewer Backups & Flooding

Sewer backups can be caused by tree root intrusion, aging clay or cast iron pipes, municipal system overloads, and improper connections.

Spring thaw and major rainstorms are peak times for sewer backup events. We offer professional sewer line inspection using HD camera technology, identifying the exact cause and location of any blockage. Based on results, we recommend the most effective strategy—hydro jetting, point repairs, or full sewer line replacement.

💫 Hard Water & Water Quality

Hard water causes scale buildup in pipes, water heaters, and appliances, reducing efficiency and lifespan.

We install and service water softeners, whole-house filtration, reverse osmosis units, and UV disinfection systems. We work with you to choose the right solution based on your water test results and household needs.

🏘 Older Home Plumbing Upgrades

Many Ottawa homes in the Glebe, Sandy Hill, Rockcliffe Park, and Centretown are 80 to 130 years old and need significant plumbing upgrades.

Common issues include corroded galvanized drain pipes, undersized water supply lines, outdated fixtures without shut-off valves, inadequate venting, and lack of backflow prevention. We have extensive experience navigating these challenges while bringing systems up to current Ontario Building Code standards. We always discuss the scope, options, and costs with you before starting.

Quality, Safety, and Professional Excellence

At 613 Plumbing, quality and safety are the foundation of everything we do.

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Experience You Can Count On

Decades of combined plumbing experience across thousands of residential and commercial projects throughout Ottawa.

From simple faucet repairs to complete building repiping and complex commercial installations, we have seen virtually every plumbing challenge Ottawa can throw at us, and we know how to solve it efficiently and correctly the first time.

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Expertise Rooted in Certification

Every technician is a licensed journeyman plumber with a C of Q from Skilled Trades Ontario. Senior members hold Red Seal and Master Plumber designations.

We invest in ongoing training and professional development. We are members of the Ontario Plumbing Inspectors Association and follow all guidelines set by Skilled Trades Ontario.

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Authority in Ottawa’s Plumbing Industry

A trusted name built through years of consistent, reliable service and commitment to doing the right thing for every customer.

We maintain an active presence in the local business community and are proud supporters of Ottawa-area charities and community organizations.

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Trustworthiness Through Transparency

We earn your trust through transparent pricing, honest assessments, clear communication, and work that speaks for itself.

We never recommend unnecessary repairs, and we always present all available options so you can make an informed decision. Our plumbers take the time to explain what they are doing and why, and they welcome your questions. We believe an informed customer is a happy customer.

What Ottawa Homeowners Are Saying

Our greatest source of pride is the trust our customers place in us.

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“Exceptional service from start to finish”

“We had a pipe burst in our basement at 3 AM on one of the coldest nights of January. I called 613 Plumbing and a technician was at our door within 45 minutes. He had the pipe repaired before sunrise. The price was exactly what he quoted, and he even helped us clean up. They have a customer for life.”

— Sarah M., Barrhaven

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“Honest, professional, and fairly priced”

“After getting a quote from another company that seemed too high, I called 613 Plumbing for a second opinion on our water heater replacement. Their quote was significantly lower, they explained all options clearly, and the installation was fast, clean, and professional. Highly recommend.”

— David R., Kanata

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“They saved us from a major disaster”

“We discovered our entire house was plumbed with Poly-B pipes. 613 Plumbing replaced everything with PEX over three days. Their crew was polite, clean, and incredibly skilled. They also worked with our insurance company to document the upgrade. Our premiums actually went down.”

— Jennifer & Marc L., Orléans

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“Best plumber in Ottawa, hands down”

“I have used 613 Plumbing for several projects including a complete bathroom renovation, a sump pump replacement, and various repairs. Every single time, they have been prompt, professional, and honest. Their plumbers explain what they are doing. I would not trust anyone else.”

— Robert K., Nepean

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“Incredible emergency response”

“Our main sewer line backed up on a Saturday evening before a family dinner. The team calmed me down on the phone and had a technician at our house within the hour. He used a camera to find the blockage, cleared it with a hydro jetter, and showed us the footage. Professional, courteous, and incredibly effective.”

— Priya S., Riverside South

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“Trustworthy and transparent”

“As a single homeowner who doesn’t know much about plumbing, I always worry about being overcharged. 613 Plumbing was completely different. The technician showed me the problem, gave me two options with clear pricing, and let me decide without pressure. The repair was quick and perfect. I finally found a plumber I can trust.”

— Amanda T., Centretown

Our Simple 4-Step Process

Getting expert plumbing help made straightforward and stress-free.

01

Contact Us

Call us at 613-266-9812 or fill out our online form. Describe your issue, and we will schedule the best time. For emergencies, we dispatch a plumber immediately.

02

Assessment & Quote

Your licensed plumber arrives on time, assesses the situation, and provides a clear, written quote before any work begins.

03

Professional Repair

We get to work with professional-grade tools, premium materials, and proven techniques. We protect your home and clean up completely.

04

Inspection & Warranty

Final inspection, walkthrough of completed work, documentation, and written warranty. We follow up to ensure you are satisfied.

Seasonal Plumbing Tips for Ottawa Homeowners

Your plumbing system faces different challenges throughout the year.

🍂 Fall — Prepare for Winter

Disconnect and drain outdoor hoses, shut off exterior faucet valves and bleed remaining water, insulate exposed pipes in crawl spaces and garages.

Have your water heater inspected and flushed. Test your sump pump. Schedule a professional plumbing inspection to identify vulnerabilities before cold weather arrives.

❄️ Winter — Protect Against Freezing

Keep thermostat at least 17°C even when away. Open cabinet doors beneath sinks on exterior walls to allow warm air to reach pipes.

On extremely cold nights, let a thin stream of water run from faucets connected to pipes in unheated spaces. Keep garage doors closed if water lines run nearby. If travelling, have someone check your home or install a smart thermostat with remote monitoring.

🌱 Spring — Inspect and Clean

Check your sump pump as snow melts, inspect your basement for water intrusion, have your sewer line inspected if you had slow drains during winter.

Check outdoor faucets for freeze damage. Inspect visible pipes for corrosion, moisture, or damage. Schedule spring drain cleaning to clear winter buildup.

☀️ Summer — Upgrade and Maintain

The ideal time for renovation and upgrade projects including bathroom and kitchen remodels, water heater replacements, and repiping.

Check for outdoor plumbing leaks. Have your water quality tested, especially if on a private well. Consider installing a water-saving sprinkler system or rain barrel.

Understanding Ontario Plumbing Regulations

Hiring a licensed plumber is a legal requirement in Ontario for most plumbing work performed for hire.

The Ontario Building Code (OBC) governs all plumbing installations, repairs, and renovations in the province. The plumbing sections are based on the National Plumbing Code of Canada and include Ontario-specific amendments related to climate, water conservation, and public safety. Key areas covered include pipe sizing, materials, and installation methods; drainage slope and venting requirements; water heater safety including maximum temperature limits; backflow prevention requirements; and fixture standards and water efficiency regulations.

At 613 Plumbing, every member of our team is thoroughly trained in the current Ontario Building Code and all applicable municipal bylaws. We ensure every project meets or exceeds the code, and we obtain all required permits and coordinate inspections when necessary. This protects you from code violations, fines, and potential insurance issues down the road.

Frequently Asked Questions

If your question is not listed here, call us at 613-266-9812.

Plumbing costs vary depending on the type and complexity of the work. At 613 Plumbing, we provide free estimates and upfront pricing before any work begins. Simple repairs like fixing a leaky faucet or unclogging a drain are generally quite affordable, while larger projects like repiping, water heater replacement, or bathroom renovations involve more materials and labour. We always ensure our pricing is competitive and transparent, with no hidden fees.
Yes. Under Ontario regulations, plumbers must hold a Certificate of Qualification from Skilled Trades Ontario to legally perform plumbing work for hire. Homeowners are permitted to do basic plumbing in their own primary residence, but they must obtain the proper permits and follow the Ontario Building Code. For anything beyond a simple fixture swap, hiring a licensed professional is strongly recommended to ensure safety, code compliance, and valid insurance coverage.
First, locate and shut off your main water shutoff valve to stop the flow of water. This valve is usually found in the basement near where the water line enters the home. Next, turn on a faucet at the lowest point to drain remaining water. Then call 613 Plumbing at 613-266-9812 for emergency service. If the water is near electrical outlets or panels, turn off the electricity to the affected area as a safety precaution.
Look for grey, blue, black, or white flexible plastic pipes in areas with exposed plumbing, such as under sinks, near the water heater, or in the utility room. Check for identifying codes stamped on the pipe: CSA-B 137.8 or PB2110. If your home was built between 1978 and 1995, there is a strong chance it contains Poly-B. If you are unsure, call 613 Plumbing for a free inspection.
Insulate all exposed pipes in unheated areas using foam pipe sleeves or heat cable. Keep your home heated to at least 17 degrees Celsius at all times during winter. Disconnect outdoor hoses and shut off exterior faucet supply valves. Open cabinet doors under sinks on exterior walls during cold snaps. On extremely cold nights, let a thin trickle of water flow from vulnerable faucets. Schedule a fall plumbing inspection with 613 Plumbing to identify and address any freeze risk areas.
Yes. We understand that major plumbing repairs and upgrades can be an unexpected expense. We offer flexible financing options to help you get the plumbing services you need without financial stress. Ask our team about our financing plans when you schedule your appointment.
We serve the entire City of Ottawa and surrounding communities within the 613 area code region, including Kanata, Barrhaven, Orléans, Nepean, Stittsville, Gloucester, Manotick, Riverside South, Findlay Creek, Greely, Kemptville, Rockland, Embrun, Russell, Carp, Almonte, Carleton Place, and many more.
For true plumbing emergencies such as burst pipes, sewage backups, gas leaks, and major flooding, we aim to have a licensed plumber at your door within 60 minutes. Our emergency service is available 24 hours a day, 7 days a week.
Yes. Every job completed by 613 Plumbing comes with a written warranty covering both parts and labour. Warranty terms vary by the type of service, and our plumber will explain the specific warranty details before starting any work.
Absolutely. Certain plumbing work in Ottawa requires a building permit and inspection by the City of Ottawa Building Code Services department. 613 Plumbing handles permit applications and coordinates inspections on your behalf, ensuring your project is fully compliant with all applicable regulations.
Yes, it is strongly recommended. Poly-B pipes degrade from the inside out, so visible damage on the outside does not mean the interior is in good condition. Most experts advise proactive replacement, as failures often occur without warning and can cause significant water damage. Additionally, replacing Poly-B can lower your home insurance premiums and increase your property's resale value.
A traditional tank water heater stores a fixed amount of hot water (typically 40 to 60 gallons) and keeps it heated at all times, which uses energy continuously. A tankless (on-demand) water heater heats water only when you turn on a hot water tap, which can reduce energy consumption by 20 to 30 percent. Tankless heaters are more expensive to purchase and install but offer long-term savings on energy bills and take up much less space. Our plumbers can help you determine which option is best for your household.

Get in Touch with Ottawa’s Most Trusted Plumber

Whether you are dealing with a plumbing emergency right now, planning a renovation, or just need a reliable plumber for routine maintenance, 613 Plumbing is here to help.

613-266-9812

Available 24 hours a day, 7 days a week

24/7 Emergency Service Available

Serving Ottawa and the entire 613 region

Licensed • Insured • WSIB Covered

www.613plumbing.com

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Licensed • Insured • WSIB Covered • Satisfaction Guaranteed • 24/7 Emergency Service

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